The Customer Support and Relationship Management team at HSL is dedicated to enhancing the experience of public transport users through effective communication and tailored support. They manage customer inquiries, build strong relationships with B2B partners, and develop strategies to improve overall customer satisfaction. This team plays a crucial role in ensuring that HSL's services meet the needs of residents and businesses alike, fostering a reliable and user-friendly transportation experience in the Helsinki region.
Eeva Jakobsson
Customer Experience Manager
Jani Merimaa
Head Of Unit / Customer Channe...
Kristiina Bredenberg
CRM Specialist
Leena Rautanen-Saari
Chief Of Customer Relations
Mikko Ihalainen
Customer Service Agent
Pia Pajakari
B2b Sales & Customer Care
Pia Pollari
Service Manager
Suvi Lahti
Account Manager, B2b / Asiakas...
Tapio Salomaa
Head Of Sales & Partnerships, ...
Tuija Jakonen
Customer Service Agent
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