Douglas Cavalcante

Douglas Marin Cavalcante is an experienced IT and business analyst with a diverse background spanning multiple roles in technology and support services. Currently serving as an Analista de Requisitos at Agrotools since July 2022, Douglas has previously worked as a System & Business Analyst at Santuário Nacional de Aparecida, where responsibilities included help desk support and various operational areas. Additional roles include IT Support Analyst positions at both Viva Transporte Coletivo and Santuário Nacional, and experience as an English Trainer at ELSIS English Language Schools. With a strong educational foundation including a degree in IT Management from Technology College of Guaratinguetá and multiple technical certifications, Douglas has developed a broad skillset in software and system support, infrastructure management, and user assistance.