Craig van Norman

Craig Van Norman currently serves as a Desktop Support Technician at Heritage Auctions, providing technical support and managing user accounts within Azure and Microsoft 365. Previously, Craig gained extensive experience at the Texas Department of Criminal Justice in various roles, including managing security alert systems as an Information Security Intern and developing SOPs as a Field Trainer/Supervisor. Additionally, Craig worked as a Senior Parole Officer and Training Instructor, utilizing advanced computer applications for data management. Craig’s experience also includes working as a Victim Advocate at Parkland Hospital, where crisis intervention was a key responsibility. Academic credentials include a Master's degree in Criminal Justice and Cybersecurity from The University of Texas at Arlington and a Bachelor of Science in Fire and Safety Engineering Technology from Eastern Kentucky University.