Oluwatobi Nicole

Human Resources Officer at Heritage Bank Plc

Oluwatobi Nicole is a skilled professional with a robust background in customer success and operations management. Currently serving as a Customer Success Manager at Dye Lab Company since January 2023, Oluwatobi Nicole has successfully managed a portfolio of 250 customers, achieving a 30% increase in customer satisfaction and a 60% boost in revenue. Prior experience includes the role of Operations Manager at Guaranty Trust from January 2021 to October 2023, where process improvements led to a 15% productivity increase. Additionally, Oluwatobi Nicole worked as an Executive Assistant at MacTay from September 2019 to September 2022, providing comprehensive administrative support and enhancing operational efficiency. Oluwatobi Nicole holds a Bachelor of Education in Political Science from the University of Ibadan.

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