Onyekachukwu Umeayo

Service Manager at Heritage Bank Plc

Onyekachukwu Umeayo has a diverse work experience. They started their career at the Department of Petroleum Resources (DPR) as an Engineer Intern, where they were responsible for inspecting facilities and ensuring compliance with safety regulations.

After that, they worked as a Science Teacher at Ebi-Favour School for a year, where they gained teaching experience.

They then joined Heritage Bank Plc as a Graduate Trainee and later served as a Customer Service Executive, handling complaint management and improving customer satisfaction. They also served as a Service Executive Cash, where they implemented a 0% general ledger error initiative and managed various financial transactions.

Currently, Onyekachukwu Umeayo holds the position of a Service Manager (Head of Operations) at Heritage Bank Plc. Their role involves managing operations for government empowerment projects, analyzing customer data, and ensuring the accuracy of customer information in the system.

Onyekachukwu Umeayo completed a Bachelor of Engineering (BE) degree in Electrical and Electronics Engineering at Delta State University, Abraka, from 2012 to 2017. In addition to their formal education, Onyekachukwu has obtained several certifications, including Python certification from Kaggle in May 2022, Relational Database certification from freeCodeCamp in April 2022, The Data Science Course 2022: Complete Data Science Bootcamp certification from 365 Data Science in April 2022, 2021 Complete Python Bootcamp From Zero to Hero in Python certification from Udemy in July 2021, React - The Complete Guide (incl Hooks, React Router, Redux) certification from Udemy in November 2018, and JavaScript Algorithms and Data Structures certification from freeCodeCamp in October 2018.

Links


Timeline

  • Service Manager

    August, 2021 - present

  • Service Executive Cash

    September, 2020

  • Customer Service Executive

    August, 2019

  • Graduate Trainee

    May, 2019