Thekla Georgiou

Thekla Georgiou has extensive experience in the aviation and customer care sectors, currently serving as a PRM & Customer Care Officer at Hermes Airports Ltd since April 2015, where responsibilities include monitoring assistance for PRM passengers and delivering training on disability awareness and customer care. Prior to this, Thekla held various roles at Cyprus Airways from June 1987 to December 2013, including Ex Senior Sales Executive, where responsibilities included managing relationships with travel agents, price negotiation, and market analysis, as well as roles in reservations, ticketing, and ground services. Thekla began their career as ground airport staff at R.A. Travelmasters from July 1984 to May 1987, providing services for several airlines and handling check-in, reservations, and passenger service tasks.