Florent Frassati

Florent Frassati currently serves as the France Operational Excellence Manager at Hermès since January 2020, leading transformation initiatives to enhance operational processes in boutiques. Previously, Florent held various roles at Apple from May 2013 to January 2020, including Retail Operations Project Manager and Global Flagship Manager. Prior experience includes Development & Operations Manager at Concept Immo Global and Loop'in, where Florent contributed to innovative commercial real estate technology and 360° video production, respectively. Earlier career highlights include Operations Manager at Bâches Diffusion Balagne and co-founding SERTRACO, a master builder company in Corsica. Florent holds a Master 2 in Marketing and International Relations from ESG Ecoles de commerce and a TOEIC certification from Kaplan Aspect.