Sandrine Hugel

Sandrine Hugel is currently the Responsible for Internal Manufacturing at Hermès since September 2023. Prior to this role, Sandrine served as Customer Success Manager at Retail Int. from January 2022 to September 2023, gathering data from approximately 100 retail clients in France and Belgium. Sandrine's previous experience includes a tenure as European Retail Manager at Goyard, where management encompassed a team of 70 employees and the Parisian flagship store, along with the establishment of HR policies and compliance measures. A significant duration at Richemont involved various roles, including CRM & International Customer Development Manager at Van Cleef & Arpels and Retail Performance & Operations Senior Project Manager at Cartier, focusing on strategy development, performance analysis, and customer experience enhancements. Sandrine's career began at Hermès in 2012, where responsibilities included management and administration at the George V store. Holding a Master in Management with a specialization in finance and information systems from NEOMA Business School, Sandrine brings a robust background in retail management and customer strategy.