Prasanna Kumar

Prasanna Kumar, an experienced MS CRM Engineer at Adobe since June 2021, has a robust background in CRM development and consulting across various organizations. Prior roles include CRM Developer/Analyst at Hermitage Infotech, MS Dynamics Consultant at The Siegfried Group, and Microsoft Dynamics Consultant at Bausch Health Companies Inc. Notable experiences also encompass positions as CRM Developer at the Department of Conservation and Natural Resources at Commonwealth of Pennsylvania and CRM Architect/Developer at the Department of State, PA. With expertise in utilizing Web Services, understanding business requirements, and developing customized solutions, Prasanna has consistently contributed to enhancing CRM systems for improved business processes and customer relationship management since entering the field in 2010 with Americo Finance and Insurance.