Agnes Joo

Agnes Joo has over a decade of experience in customer support and risk analysis, currently serving as a Senior Risk Payments and Fraud Analyst at Hero Gaming since March 2018, following roles as a Risk Payments and Fraud Analyst and Customer Support Agent. Prior to this, Agnes worked at Wunderino as a Customer Support Agent and at Credorax as a Support Officer. Experience also includes technical support roles at CPL Jobs Hungary, outsourced to HP - Vodafone Germany, and teaching English at various institutions, including Kiyomizudai Kindergarten and Oxford International. Agnes holds a Bachelor of Science and a Master of Arts from Eötvös Loránd University, specializing in English and German language and literature.