Pamela Fontanez has extensive experience in the hospitality industry, currently serving as the Area Director of Sales at Hersha Hospitality Management since January 2022. Prior positions include Director of Sales at SBM Hospitality LLC from November 2019 to February 2021 and Director of Sales at Interstate Hotels & Resorts from January 2012 to November 2019. Earlier roles include Sales Manager at Colwen Management for Residence Inn and Springhill Suites by Marriott (2008-2012), Director of Sales at Waterford Hotel Group for Holiday Inn Express (2007-2009), and Front Office Manager at Prestige Hospitality for Comfort Suites (2004-2006). In the role of Front Office Manager, Pamela Fontanez oversaw front office operations, managed guest services, handled banking activities, and facilitated staff meetings to ensure compliance with hotel standards and guest satisfaction.
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