Mark Miller CIWFM is a seasoned professional in facilities management with extensive experience spanning over two decades across various organizations. Currently serving as Senior FM Contracts and Operations at Hertfordshire County Council, Mark manages Covid-19 related workplace issues and leads a team providing support across diverse sites. Previous roles include Project Manager at Serco, overseeing capital projects and ensuring compliance with NHS standards, and Facilities Manager at multiple firms where Mark successfully implemented risk management and compliance procedures. With a solid educational background from the Isle of Man College and Largs Academy, Mark has demonstrated expertise in managing multi-site operations, delivering effective facilities solutions, and supporting strategic relocation projects.