Sanjay Babu

Sanjay Babu is an experienced CRM Manager at HESTA since December 2018, specializing in the development and administration of Dynamics 365 CRM applications while aligning technology with enterprise strategies. Responsibilities include leading a team in designing and implementing CRM configurations, delivering system enhancements, and engaging with business stakeholders for process improvements. Previous roles include Dynamics 365 Lead at HESTA and Business and IT Analyst at BUSSQ Super, focusing on the successful adoption of digital platforms and providing staff training. Earlier career experience spans various technical and customer service roles, complemented by a Master's in IT from La Trobe University and a Bachelor's in Computer Science from Jawaharlal Nehru Technological University.