Vijay Ramadoss

Vijay Ramadoss has a diverse professional background, with experience in service desk management, team leadership, technical help desk, and transaction processing. With a Master's degree in Computer Applications from the University of Madras, Vijay has successfully monitored and coached service desk analysts, tracked call and email volumes, and validated incidents to communicate effectively with stakeholders. Working in companies like Hexaware Technologies, Equiniti India, HCL Technologies, and MMC Infotech, Vijay has honed their skills in back-office operations and fulfilling tasks efficiently.