Gavin Padden is an experienced Customer Success Manager currently working at HG Insights since October 2020, where responsibilities include driving value for key global customers, ensuring successful renewals, and facilitating upsells. Previously, Gavin held similar roles at Hemsley Fraser and Nexudus, and also served as a Customer Onboarding Manager and Corporate Account Manager at Gett. Early in the career, Gavin trained examiners at the British Council. Educational qualifications include a Bachelor's degree in Ecology from UCL, a Graduate Diploma in Change Management from APMG International, and a Certificate in Chinese Language from Fudan University.
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