HGEM
Keit Vende has an extensive work experience in marketing and sales. Keit currently holds the position of Head of Sales & Marketing at HGEM. Prior to this role, they worked as a Marketing Manager and B2B Marketing Manager at the same company. Before joining HGEM, Keit worked as a Marketing Manager at Verlingue UK. Keit also had previous marketing roles at ICB Group (rebranded as Verlingue), where they served as both a Marketing Manager and Marketing Administrator. Earlier in their career, Keit worked as an Area Sales and Marketing Coordinator and Sales Coordinator at Stonegate Pub Company Limited. Keit gained initial experience in the industry through internships in marketing and advertising roles at Speak Media UK and The Division.
Keit Vende has a Diploma in Professional Marketing from CIM | The Chartered Institute of Marketing, obtained in 2017-2018. Prior to that, Keit Vende completed a Bachelor of Arts (B.A.) in Media Arts at Royal Holloway, University of London from 2010 to 2013. Keit Vende's earlier education includes attending Rocca al Mare School from 2002 to 2010, but no degree or field of study is specified for that period. Keit Vende has also obtained additional certifications, including the Advanced Google Analytics - Certificate of Completion from Google in November 2018, and the Fundamentals of Digital Marketing certification from Google in an unspecified year.
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HGEM
HGEM works closely with hospitality companies to measure and improve their guests' experience. Their core services include mystery guest assessments, building highly customisable feedback sites, tracking online reputation, and bringing all the data together into one, award-winning Guest Experience Management platform – The Hub – which allows for various teams, from operations to marketing, to draw actionable insights that help increase customer loyalty, reach new customers, and ultimately to grow revenue. HGEM, which stands for Hospitality Guest Experience Management, have made it their mission to empower hospitality companies with data-led insights into their operational efficiency and guest perceptions, which are key to being successful in such a competitive and rapidly changing market, and today work internationally with over 10,000 restaurants, pubs, hotels, cinemas and caterers, including many well-known brands such as wagamama, Brewdog, Peach Pubs, and local high street institutions Pret a Manger and Pizza Express.