Caroline Meade

Caroline Meade is a seasoned professional specializing in client success and customer support management, with a strong background in technology and service operations. Currently serving as a Client Success Manager at HHAeXchange since September 2021, Caroline previously held roles such as Senior Customer Support Manager at Jassby, where leadership involved fraud prevention and secure document handling, and Manager of Client Support at AudienceView, overseeing a team of nineteen support representatives. Previous experience includes key positions at Vendini, where significant achievements included improving support metrics by 95% and managing various operations from onboarding to client support. Caroline earned a Bachelor of Arts in Communication and Media Studies from the University of Massachusetts Amherst.