Fahad Ali is a skilled IT professional with extensive experience in technical support, system administration, and network management. Currently serving as a Technical Support Specialist Level 2 at High Tech Innovations, LLC since September 2021, Fahad Ali focuses on maintaining network security through firewall configuration, web content filtering, and malware prevention. Prior roles include System Administrator at NewAge Management Solutions (Pvt.) Ltd., where Fahad Ali supported clients across 80+ stores, and Network Administrator at DatumSquare IT Services, providing comprehensive helpdesk support. Earlier career experiences as a Customer Service Representative at 1line Bpo and Hardware Engineer at MMM Traders contributed to a solid foundation in customer relations and technical troubleshooting. Fahad Ali holds a Bachelor's degree in Computer Science from Virtual University and an Intermediate degree in Information Technology from Leadership College Network.