Jeff Cundiff

Sr. Director, Customer Contact Centers at Highlights for Children

Jeff Cundiff has a diverse work experience spanning over multiple industries. Jeff started their career at Discover Financial Services in 1986, where they held various managerial roles in sales and collections. Jeff then moved on to Unisource Worldwide, Inc. in 2003, where they worked as a Customer Service Manager for a year. After that, they joined Waste Management in 2004 and served as the Inbound Sales Manager and Customer Service Manager for three years. Currently, they are employed at Highlights for Children, where they have been working since 2007. Jeff has held positions such as Manager, Contact Center Operations, Director of Customer Contact Centers, and currently serves as the Senior Director of Customer Contact Centers. Jeff's work experience showcases their expertise in customer service, call center management, and sales.

Jeff Cundiff has pursued a degree in Business Management from Franklin University. However, the chronological information does not provide specific details regarding the start and end years of their education.

Links

Previous companies

Waste Management logo

Timeline

  • Sr. Director, Customer Contact Centers

    May, 2018 - present

  • Director Customer Contact Centers

    April, 2009

  • Manager Contact Center Operations

    August, 2007

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