Kirsten Brandenburg

Kirsten Brandenburg has a diverse work experience. Kirsten started their career as a Web Developer at Fordham University in August 2012 and later took on the roles of IT Technician and Research Assistant. In May 2013, they joined RBC Capital Markets as an Information Technology Intern and eventually became a ServiceNow Administrator. Kirsten then moved to Highmetric in March 2016 as a Solution Consultant and later became a Solution Architect. From May 2019 to January 2022, they worked as a Platform Architect and Team Lead. Currently, Kirsten is employed at Highmetric as the Director of Global Customer Practice Strategy, a position they started in January 2022. Overall, Kirsten has a strong background in IT, with experience in web development, IT administration, and various roles in the ServiceNow platform.

Kirsten Brandenburg obtained a Bachelor's Degree in Management Information Systems from Fordham Gabelli School of Business in the years 2012-2016. Prior to that, they studied Architectural Engineering at Columbia University in the year 2010. Additionally, Kirsten has certifications including Certified Implementation Specialist - Customer Service Management and ServiceNow Certified System Administrator. Kirsten also possesses an ITIL v3 Foundations certification in IT Service Management and a Certified Implementation Specialist - Service Provider (Domain Separation) certification.