Katie Mullett

Katie Mullett has extensive work experience in the healthcare industry. Katie started their career in 2013 at Advantasure (formerly ikaSystems) as a Service Delivery Manager, where they managed client engagements and ensured the execution of best practices. Katie later transitioned to the role of Service Delivery Director, where they provided leadership in project delivery and stakeholder adoption. As a Program Director, Katie was responsible for overseeing the end-to-end project deliverables associated with the Annual Enrollment Period for Medicare Advantage clients.

In 2017, Katie joined HighRoads as the Senior Director of Product Management. In this role, they established the company's short and long-term vision for the product, coordinated activities across multiple stakeholders, and led a team of Product Analysts. Katie also drove research and analysis to develop the platform portfolio strategy and roadmap.

After their tenure at HighRoads, Katie became the VP of Client Operations. Katie'sresponsibilities included addressing client needs, managing annual changes, prioritizing self-service capabilities, and planning work related to upcoming compliance changes. Katie also provided guidance for production support and facilitated effective handoffs between implementation, ongoing services, and product development teams.

Katie Mullett holds a Master of Business Administration (MBA) degree in Business Administration and Management, General. Katie obtained their degree from Nichols College. However, no specific information is available regarding the dates of their enrollment or completion of the program.