Marketing Intern, Website

About Highspot Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role 

We are passionate about building a world-class marketing team, as we believe that exceptionally talented people are the key to delivering a great customer experience at every turn. Working alongside our team of brilliant and experienced individuals, you will be provided an invaluable opportunity for growth.

We are seeking a tenacious Marketing Intern, Website team member to join our Community & Customer Marketing team, who loves evangelizing a disruptive marketing community and wants to be part of a powerhouse, growing, hard-working team. Our team is dedicated to cultivating personal and professional development by creating a culture of transparency, creativity, innovation, passion, learning, and winning.

You are an ORGANIZED project manager. You are highly skilled at managing complex projects and keeping multiple stakeholders aligned on deliverables, timelines, and expectations. You are AGILE and embrace change. You see opportunity in uncertainty and thrive when thinking on your feet. You are a motivated SELF-STARTER. You understand what it takes to build trust and follow up in a credible and timely manner. You are a TEAM PLAYER. You are always looking out for others and believe that everyone should be aligned with the vision of the company. You are AMBITIOUS. You want to make an impact and become part of a team where you can grow within the company by being rewarded and recognized based on your performance. You are a STRONG writer. You have a natural aptitude for eloquently, yet concisely, conveying a message. You are CURIOUS. You are constantly asking questions and have a strong desire to understand the “whys” of your environment. 

What You'll Do

• Manage projects for our customer community website
• Assist with the creation of website content, including writing copy and building webpages
• Assist with SEO strategy and content creation
• Partner with web developers, designers, and content creators to coordinate the execution of key deliverables for website enhancements and deployments
• Conduct ongoing website maintenance including governance of content and copy
• Facilitate testing and requests for feedback on new website deployments
• Contribute creative ideas to inform website roadmap and project strategy
• Collect quantitative and qualitative data on website performance
• Perform market analysis and research on competition to inform website strategy
• Support the marketing team in daily administrative tasks
• Assist with triaging and addressing website requests as needed

Your Background

• Proven project management skills
• Excellent communicator, written and verbal
• Excellent attention to detail
• Ambitious and a self-starter. Comfortable in ambiguity
• Ability to collaborate with cross-functional teams within an organization
• Experience using tools such as WordPress and Airtable (preferred)
• 1-2+ years experience in B2B software marketing or website management experience (preferred)