Lilian Zhu is a Commercial Solutions Engineer at Hightouch since October 2024. Prior experience includes roles at Yotpo from June 2021 to October 2024, where Lilian served as Team Lead in Solutions Engineering, Solutions Engineer, and Client Success Manager. Earlier, Lilian worked at monday.com as a Customer Experience Advocate from May 2020 to June 2021, and held a Fulbright Scholar position at the U.S. Department of State from February 2019 to November 2019. Additional experience includes an internship in Sales & Marketing at the United Nations in late 2018. Academically, Lilian holds a Bachelor of Arts degree in Romance Languages and Latin American and Caribbean Studies from The University of Georgia, and has pursued studies at Universidad de Palermo, Universidade do Sul de Santa Catarina, and the University of Oxford.
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