Hijra
Ira Fenta is a dedicated customer service professional with extensive experience in various roles within the customer support sector. Currently serving as a Customer Service Associate at Hijra since December 2021, Ira engages with customers through digital channels and manages transaction processing. Previously, Ira worked as a Customer Support Specialist - 2nd Layers at Jubelio, where issue resolution and product information delivery were key responsibilities. Ira's experience at Bukalapak included roles in live chat and email support, focusing on customer satisfaction management and utilizing Zendesk for problem analysis. Additionally, Ira served as Chief of Public Relations at Neo Telemetri. Ira holds a Bachelor's degree in Physical Sciences from Universitas Andalas and completed a program at Binar Academy.
This person is not in any teams
Hijra
Hijra (previously known as the ALAMI Group) is a financial technology company that follows sharia principles. It was founded in 2018 by Dima Djani, Harza Sandityo, and Bembi Juniar. The company offers a range of services, including a peer-to-peer lending platform, mobile banking app, business accelerator, and research institute, all of which are based on sharia principles. Hijra has a presence in 482 cities across 32 Indonesian provinces through both commercial and social initiatives. The company's goal is to provide convenient, fair, and transparent access to sharia financing for the Muslim community and to support them on their journey to a more meaningful and impactful life.