Elysia Brickley

Elysia Brickley has a diverse work experience history starting from 2004 to 2016. Elysia began their career as a Student Tutor/Substitute Teacher at Fairfield-Suisun Unified School District, where they assisted teachers with classroom routines and provided feedback to students. In 2007, they worked as an Administrative Assistant at Advanced Recovery, where they provided support to the company owner and organized mail distribution.

From 2011 to 2012, Elysia worked at Six Flags as a Video Surveillance Technician/Internal Auditor, monitoring safety within the park and conducting interviews on potential employees. In 2012, they joined Healthport LLC as a Medical Records Technician, responsible for scanning and copying medical records and maintaining administrative tasks.

In 2014, Elysia worked at Allstate as an Administrative Assistant/Office Manager, providing support to the CEO and handling financial spreadsheets and office supplies inventory. Elysia then moved on to Hill Physicians Medical Group in 2016, starting as a Customer Service Coordinator I. In this role, they assisted customers with inquiries and resolved issues regarding eligibility, benefits, claims, and authorizations.

Elysia progressed within Hill Physicians and became a Customer Service Coordinator II, where they also mentored new hires and assisted with claims and inquiries. Elysia later became a Customer Service Team Lead, responsible for leading a team of Customer Service Coordinators and providing guidance for difficult calls and escalations. Currently, they hold the position of PPO Payment Analyst at Hill Physicians Medical Group.

Elysia Brickley completed a Bachelor of Arts (B.A.) degree in Criminal Justice from San Francisco State University, attending from 2006 to 2008. Elysia later pursued a Master of Arts (M.A.) degree in Health/Health Care Administration/Management from the University of Phoenix, where they studied from 2010 to 2012.