Gary Morgenstern

Gary Morgenstern possesses extensive experience in service management and systems administration, currently serving as Director Principal PM Service Management Portfolio at Hilton since July 2018, where responsibilities include coordinating service management projects on the Service Now platform and leading a team of developers and administrators. Prior experience includes serving as Director of ServiceNow Sprint and Senior Manager of Systems Administration at Blackboard, Inc., overseeing operations, maintenance, and project management for enterprise tools. Gary also held the position of Senior Business Systems Analyst-Change Management at NeuStar, Inc., and led a contractor team at InfoPro Incorporated for the Customs & Border Protection enterprise software system. Earlier in their career, Gary was a Senior Technical Manager at AOL Time Warner, managing release and change operations across system tools and applications. Educational background includes certification as a Microsoft Certified Systems Engineer from The George Washington University and studies at the University of Maryland.