James O.

James O. has a diverse work experience spanning various industries and roles. James is currently working as an Application Support Lead at Hint Health. Previously, they worked as a Technical Analyst at Aritzia and as a Technical Consultant at BC Hydro, where they automated routine tasks and introduced process improvements. Before that, James was an Application Support Engineer at INDOCHINO, where they resolved system issues and improved support processes. James also worked as a Support Analyst at Microsoft, providing support for various applications. Prior to that, James worked as a Web Solutions Engineer as a freelancer, designing and developing websites. James also has experience as a Global Technical Project Coordinator and Technical Project Coordinator at Sky Arrow Technology, Inc., where they streamlined processes and resolved roadblocks. James started their career as an Application Support Engineer at Unistar and as a Research Assistant at National Taiwan Normal University, where they developed websites and assisted with research projects.

James O. holds a Master of Business Administration (MBA) in Information Management from Yuan-Ze University, which they obtained from 2010 to 2012. Prior to that, they completed their Bachelor of Science (BS) in Computer Science at De La Salle University from 2005 to 2009. Additionally, James O. has obtained various certifications including PRINCE2 2017 Foundation, ITIL V3 Foundation, Professional Scrum Master I, Getting Started: Agile Meets Design Thinking, and iOS App Development with Swift Specialization. The exact months of when these certifications were obtained are not provided.