Art Herrera

Technical Product Manager at Hippo Insurance

Art Herrera has a diverse work experience in various roles and industries. Art started their career in 2014 as a Medicare & Retirement Associate at United Healthcare Medicare Solutions, where they assisted customers with inquiries about benefits, eligibility, claims, and coordination of benefits. Art also accessed government databases to ensure claims were processed correctly.

From 2016 to 2018, Herrera worked as a Member Services Specialist at Texas Legal, a non-profit legal insurance company. Art'sresponsibilities included helping customers understand legal services, enrolling them in suitable plans, engaging with attorneys and their staff, and translating marketing material from English to Spanish.

Herrera joined Hippo Insurance in 2018 and held several positions. Art started as a Billing Support Specialist, responsible for billing operations. Art then progressed to the role of Billing Team Lead, where they led a team and handled more complex billing issues. Subsequently, they worked as a Financial operations-Team Lead, overseeing financial operations. Art then became the Financial Operations Manager, overseeing financial operations and managing a team. Currently, they serve as a Technical Product Manager at Hippo Insurance.

In summary, Art Herrera has a strong background in customer service, operations, and management, with experience in the insurance industry. Art'sdiverse roles and experiences have equipped him with a wide range of skills and expertise.

Art Herrera obtained an Associate's degree in Human Services, General from South Texas College from 2012 to 2014. In addition, they obtained a certification as a Limited Lines Insurance Agent from the Texas Department of Insurance in March 2018.

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Peers

Timeline

  • Technical Product Manager

    May, 2023 - present

  • Financial Operations Manager

    September, 2021

  • Financial Operations Team Lead

    October, 2020

  • Billing Team Lead

    October, 2019

  • Billing Support Specialist

    August, 2018

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