Viviana Vazquez -Guerrero

Viviana Vazquez-Guerrero is an experienced customer support professional with a strong background in the insurance industry. Currently serving as Customer Support Manager at Hippo Insurance since December 2021, Viviana previously held the position of Customer Support Team Lead at the same company from January 2019 to February 2021, focusing on innovative home insurance solutions. Prior to joining Hippo, Viviana worked at the Texas Windstorm Insurance Association for over eleven years, where roles included Agent Service Representative and Associate Underwriter, demonstrating expertise in policy processing and agent support. Earlier experience at Nationwide as a Customer Service Representative further established Viviana's skills in customer care and operational efficiency.