Jahn Martinez

Jahn Martinez currently serves as Operations Manager at Hire Horatio CX since October 2022, following a tenure as Operations Manager at Alorica from November 2021 to November 2022, where process improvements were implemented to enhance organizational culture and communication. Previous experience includes functioning as an Anti-Money Laundering Analyst at Scotia GBS Dominican Republic from July 2020 to November 2021, focusing on identifying illicit financial activity, and as Operations Team Manager at Alorica from June 2018 to July 2020, ensuring workflow organization and employee productivity. Jahn began a career as a Fraud Specialist at 4finance, investigating customer-related forgery and theft from September 2016 to August 2018. Educational background includes a Bachelor's Degree in Business Administration from Universidad Adventista Dominicana (2010-2014) and ongoing studies in Accounting at the same institution since 2019.