Melissa Roberds

Melissa Roberds has extensive work experience in sales and account management. Melissa started their career at WilTel Communications as a Sales Support Consultant and later became an Inside Sales Representative. In 2006, Melissa joined HireRight as a Strategic Account Manager, where they successfully developed strong relationships with over 20 clients and increased business for 8 consecutive years. Melissa was later promoted to Strategic Growth Director, responsible for identifying upsell opportunities and driving growth within the existing client base. Melissa played a crucial role in streamlining customer ordering methods, resolving client issues, and facilitating contract renewals. Melissa also successfully migrated HireRight's book of business to a new ordering platform with a 100% retention rate. Melissa has consistently achieved a high customer satisfaction rate and has been instrumental in driving revenue growth for the company.

Melissa Roberds earned a Bachelor of Science degree in Human Environmental Sciences, with a concentration in Hotel and Restaurant Administration, from Oklahoma State University in the years 1994 to 1998.