Annika Tödter

Annika Taavitsainen is a Client Success Manager and AI Trainer at Front AI since August 2020, where responsibilities include automating customer interactions using conversational AI. Prior to this role, Annika worked as a User Experience Designer at Pindora Oy, focusing on enhancing smart living through UX and e-commerce solutions. Additional experience includes serving as a Service Advisor at Resurs Bank, providing business support for private loans, and various positions in customer service and sales across multiple companies, including Palace Kämp Group and Tallink Silja Oy. Annika holds a Bachelor of Business Information Technology with a focus on Digital Services from Haaga-Helia University of Applied Sciences, complemented by an exchange program at Ajou University and a Bachelor of Hospitality and Tourism Experience Management from the same institution.