Mariana Sandini

Mariana Sandini is a skilled professional with extensive experience in management and customer service within the heritage and tourism sector, currently serving as the Monument Manager of Jedburgh and Dryburgh Abbey for Historic Environment Scotland since November 2017. Responsibilities include recruiting and training staff, overseeing daily operations, and ensuring high standards of customer service. Mariana has also held roles such as Roving Manager, providing operational support across monuments, and Business Support Assistant, offering administrative assistance and historical research. Previous experience includes consulting for Brazilian-Italian citizenship processes, freelance work in customer service and design, and various management positions in customer relations and administrative functions at KingHost and other companies. Mariana holds a specialization in Planning, Communication and Image Crisis Management from Pontifícia Universidade Católica do Rio Grande do Sul and a Bachelor in Administration with a focus on Foreign Trade from Universidade La Salle.