Henrietta Grant has extensive experience in visitor services and administrative roles within prestigious organizations. Currently serving as a Palace Host at Historic Royal Palaces, Henrietta conducts guided tours, assists visitors, and ensures a smooth entry process. Previous roles include working as a Warden at The Royal Collection Trust, where visitor care and security were priorities, and providing executive support to The Archbishop of Canterbury at Lambeth Palace. Additional experience spans positions at the Royal Botanic Gardens, Kew, the Imperial Society of Teachers of Dancing, and luxury hospitality with Mandarin Oriental Hyde Park Hotel. Henrietta possesses strong organizational and interpersonal skills, aiding in the delivery of exceptional customer service.