Natalia Olievschi is a skilled customer service and logistics specialist currently employed at Menarini Stemline since March 2024. With a robust background that includes a role as a Customer Service Representative at Catalent Pharma Solutions from October 2021 to March 2024, Natalia successfully managed over 500 orders monthly, enhancing team training and proficiency in JD Edwards. Prior experience as a Customer Service Team Lead at Katoen Natie involved reducing customer complaints by 87% through analysis and corrective measures, overseeing a 16-person team handling 64 clients. Natalia's academic credentials include a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford, alongside a Master's in Economics and Organization of Hotel Services and a Bachelor's in Business and Administration from Universitatea de Stat din Moldova.
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