David Echeverry

David Echeverry is an experienced operations and customer success professional with a diverse background in managing teams, enhancing customer engagement, and streamlining processes across various industries. Currently serving as Operations Manager at Hive.co since May 2023, David has previously held several senior roles at Unbounce, where notable achievements included a 20% increase in AI feature adoption and a 40% boost in customer retention. With extensive experience in project management, training, and financial strategy development, David has also contributed significantly as a High School Teacher and Department Head, demonstrating a commitment to education and professional development. Academic credentials include a Master of Education and an MBA from Southeastern Louisiana University, complemented by a Bachelor's degree in Management Information Systems.