GM

Giorgia Matheson

CX Lead at Hive Streaming

Giorgia Matheson has a diverse work experience spanning various industries and roles. Giorgia is currently working at Hive Streaming as a CX Lead. In this role, they are responsible for managing customer experience. Prior to this, they worked at Soundtrack Your Brand as a Customer Success Specialist, where they provided support to SMB/Enterprise customers and partners. Before that, they worked at Cambridge Assessment English as an Invigilator, ensuring the smooth running of exams. Giorgia also worked as a Video & Voice-over Actress at Guided e-Learning, creating instructional videos. Additionally, Giorgia worked at ARM23 SRL, where they were involved in video and voice acting, as well as translation and copywriting/editing. Giorgia also has experience as a General Accommodation Manager at Herrang Dance Camp, overseeing the logistics of accommodation. Earlier in their career, they worked as a Sales Representative at Decathlon Italia.

Giorgia Matheson's education history includes a Master's degree in Humanitarian Action and Conflict from Uppsala University, which they obtained from 2018 to 2019. Prior to that, they earned a Bachelor's degree in Foreign Languages, Literatures, and Linguistics from Università di Catania, where they studied from 2012 to 2016. Additionally, they acquired a Bachelor's degree in Foreign Languages and Literatures, General from the University of Warsaw, which they completed from 2014 to 2015.

In terms of additional certifications, Giorgia Matheson obtained a Confidence & Public Speaking Graduate certification from UPFRONT in December 2021. Giorgia also obtained certifications in Customer Success Management Fundamentals and Sales: Customer Success from LinkedIn in December 2021. Furthermore, they achieved an IELTS Academic certification from IELTS USA in February 2018, and a Certificate in English: Advanced (CAE) from Cambridge Assessment in June 2009.

Links

Timeline

  • CX Lead

    May 1, 2023 - present

  • Enterprise Customer Success Manager EMEA

    February, 2022

A panel showing how The Org can help with contacting the right person.