Rabia Ahmad

Senior Customer Success Manager at Hivebrite

Rabia Ahmad has a diverse work experience in various industries. Rabia began their career in 2014 as an Accountant at Farahs Oriental Rugs and Carpets, where they proposed and supervised a new inventory control method and handled data entry and management. In 2015, they worked as a Sales Associate at MYER, where they demonstrated skills in stock management, visual merchandising, and collaborative teamwork. In 2016, they briefly served as a Junior Accountant at Marriott Hotels, where they identified and successfully claimed outstanding workers compensation payments. At the University of Technology Sydney in 2017, Rabia worked as a Partnerships and Development Officer, responsible for preparing annual reports, data entry and management, and administration of student applications for short-term mobility programs.

From 2018 to 2021, Rabia worked at Surgical Partners, first as a Customer Success Consultant and then as a Customer Success Team Lead. Rabia'sroles involved providing customer success consultation, overseeing a team, and ensuring client satisfaction. Currently, Rabia is a Customer Success Manager at Hivebrite, a position they have held since 2021. In this role, they have established herself as a senior team member, leveraging their expertise to manage customer relationships and ensure their success.

Rabia Ahmad completed their Master of Business Administration (MBA) with a specialization in Accounting from the University of Technology Sydney. Rabia pursued this degree from 2015 to 2017. Prior to their MBA, Rabia obtained a Bachelor of Economics in International Business Management from Universitas Pelita Harapan, where they studied from 2010 to 2014. In 2013, they participated in the ASEAN Summer Youth Camp at Rajamangala University of Technology. Additionally, Rabia has obtained certifications in Sales Operations from the MarkPlus Institute and as a Xero Advisor from Xero, although the specific dates these were obtained are not provided.

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