HKT Teleservices
Fion Chan is an experienced Human Resources professional with a career spanning over 17 years. Currently serving as Human Resources Manager at HKT Teleservices since September 2022, Fion has previously held several key positions including Human Resource Business Partner and Employee Relations at Nestlé from November 2015 to September 2022, as well as Talent Acquisition Partner at the same company. Prior experience includes serving as Assistant Human Resources Manager at Tai Hing and HR & Administration Manager at 798 Unit Limited. Fion holds a Bachelor’s Degree from The Hong Kong Polytechnic University.
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HKT Teleservices
HKT Teleservices is an operating subsidiary of HKT. It offers clients world-class global contact center and business process outsourcing services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population. HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China and the Philippines, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 90 million customer contacts annually.