Ramon Yribarnegaray

Technical Account Manager at HMD Global

Ramon Yribarnegaray has extensive experience in technical account management. Ramon started their career at Nokia in 1999, where they served as a System Engineer, leading various network projects and collaborating on international projects. Ramon then transitioned to the role of a Technical Account Manager, acting as the technical interface between Nokia's R&D teams and operators in the Caribbean and Central America region.

During their time at Nokia, Ramon successfully reduced the average approval time for product launch, allowing for the support of more accounts with limited resources. Ramon also played a key role in the successful and timely launch of over a hundred different phone models in the region.

In 2014, Ramon joined Microsoft as a Technical Account Manager, managing the technical acceptance of Microsoft Mobile Devices in multiple operators throughout the region. Ramon was responsible for the product acceptance process, lifecycle management, and maintaining strong technical relationships with carriers and partners. Ramon facilitated the sales of the entire Microsoft mobile devices portfolio in the Caribbean and Central America.

In 2016, Ramon joined Forcepoint LLC as a Technical Account Manager, where they served as the single point of contact for Mission Critical Support customers and internal teams. Ramon ensured customer success by providing proactive support and services, as well as acting as a strategic advisor on product functionality and implementation.

Ramon's most recent role was at HMD Global, where they worked as a Technical Account Manager for several Americas accounts. Ramon served as the local point of contact for customer requirements and ensured competitiveness in the portfolio by monitoring the local market. Ramon also managed product samples and executed Technical Product Acceptance testing activities.

Overall, Ramon Yribarnegaray has proven experience in technical account management, building strong relationships with customers, and facilitating the successful implementation and launch of various technical products and solutions.

Ramon Yribarnegaray holds a Master's Degree in Telecommunications Engineering from Universidade de Vigo. In addition, they have obtained certifications in "Implementing Microsoft Azure Infrastructure Solutions" and "Cisco Certified Network Associate - CCNA". Ramon also has certifications in "Cisco-BCMSN" and "Nokia Certified Engineer - Packet Switched Core Network".

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Timeline

  • Technical Account Manager

    July, 2017 - present