Technical Support Engineer

Engineering · Full-time · Puebla, Mexico

Job description

Who We Are:

For the last 20 years, HMD Trucking Inc. has been one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500 power units and 900 trailers. The company’s aggressive sales approach and service quality are the basis for its strong reputation as a valuable leader in the industry. 

Job Description: 

HMD Trucking Inc. is looking for a highly-motivated Support Engineer who wants to contribute to a successful team that embraces innovation and be part of an industry-leading organization that consistently sets new standards.

Experience and desired skills:

  • Proficient in spoken and written ENGLISH (must)

  • Verbal communication and listening

  • Technical and software knowledge

  • Problem-solving and critical thinking under pressure

  • Time-management and multitasking

  • Experience working as an IT specialist (onboarding new users, building PC's, managing phone systems)

What You Will Be Doing

  • Responsible for maintaining and monitoring the software team's support channels

  • Working with the software team to document issues and determine priorities

  • Testing the software team's latest updates and approve them before they are released to users

  • Creating documentation detailing the latest updates to the software products

What we offer

  • Paid time off (PTO)

  • Great Salary

  • Private Health Insurance

  • Part of a fun and energetic work environment

  • US Based Company

  • Comfortable new office in Puebla

Apply now and become a part of an ambitious team!

Peers

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