Miriam Backes

Miriam Backes is an experienced professional with a diverse background in customer service, document management, and SAP consulting. Currently serving as ERP Key User Customer Service Process Management at HMS Networks since April 2023, Miriam previously held roles including Junior-SAP-Beraterin at itprocess GmbH and Mitarbeiter Customer Service at HMS Networks. Notably, from March 2008 to April 2022, Miriam was employed at Sulzer, where duties included document flow management, process development, and SAP DMS key user responsibilities. Prior experience also includes procurement support, project assistance in SAP MM, and various roles in logistics and procurement during earlier positions at DIS AG and SWS Speditions- und Transport GmbH & Co. KG.