Rosaria Cirillo Ccxp Cihs

Rosaria Cirillo Louwman CCXP CiHS is a lecturer specializing in Creative Business at HU University of Applied Sciences Utrecht, where teaching focuses on innovation, customer experience, and well-being. As the founder of Wow Now Customer Experience since 2013, Rosaria serves as a recognized trainer and happiness and customer experience management advisor. Rosaria is actively involved in academia, guest lecturing at the University of Rome Tor Vergata and Hotelschool The Hague on topics related to happiness in business and customer experience. Additionally, Rosaria produces and hosts "The Happiness Contribution™ Show," sharing insights on happiness in personal and professional contexts. As a judge for various Customer Centricity Awards and a certified Laughter Yoga teacher, Rosaria integrates positive psychology and innovative training methods into organizational development while promoting employee well-being. Author of "Yellow Goldfish," Rosaria emphasizes the importance of contributing to happiness in business practices and holds a Certificate in Happiness Studies from the Happiness Studies Academy.