Esther Sampedro

Operations Strategy Specialist & Digital Officer Spain at Hoist Finance

Esther Sampedro has a diverse work experience spanning several companies and roles.

Esther started their career in 2005 as a Detective at Despacho Profesional OCHOA DETECTIVES, S.L., where they conducted investigations for individuals involving family matters, custody issues, and unpaid expenses.

In 2012, Esther transitioned to the financial sector, joining INTUM JUSTITIA as a Back Office Collections Manager. Their responsibilities included managing delinquent portfolios for financial institutions and investment funds, focusing on extrajudicial collections and generating location and solvency reports.

After two years at INTUM JUSTITIA, Esther joined RACMO GESTION ESPAÑA in 2014 as a Team Leader in the Department of Extrajudicial Recoveries. In this role, they oversaw a team of 30 people in a contact center, resolving issues, and providing back-office support for the management of financial delinquent portfolios.

In 2015, Esther worked as a Team Leader at Aiqon Capital Group Sdn Bhd. Esther led a team for a brief period before moving on to SAVIA ASSET MANAGEMENT as a Debt Collection Agencies Assistant, where they provided support in debt collection activities.

In 2017, Esther joined Hoist Finance, starting as a DCA Assistant before advancing to DCA Manager. Esther later became a Data Steward, where they were responsible for managing and maintaining data quality and integrity. Currently, they hold the position of Operations Strategy Specialist & Digital Officer Spain, focusing on operational strategy and digital transformation initiatives.

Esther's work experience demonstrates their expertise in debt collection, team leadership, operations strategy, and digital transformation within the financial industry.

Esther Sampedro attended Universidad CEU San Pablo from 2000 to 2003, where they obtained a degree in Detective. Additionally, during the same time period, they also pursued a degree in Diplomado Criminología at Universidad San Pablo-CEU.

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