Laura Charlesworth is an experienced professional in team leadership and collections management with a career spanning over 19 years. Currently serving as a CEC Team Leader at Lowell since March 2023, Laura has previously held significant roles such as Collections Team Manager at Hoist Finance and Fraud Associate Manager at TSYS. Laura's expertise includes leading teams, driving performance through coaching, and ensuring compliance with regulatory standards. With a solid foundation in customer service and management from earlier roles at Little Chef, Laura has consistently demonstrated the ability to manage workloads efficiently and achieve key performance indicators. Education was completed at Lord Grey School from 2001 to 2005.
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