Jim Gross is the Vice President and Chief Information Officer at Videojet Technologies since September 2021, overseeing a global technology portfolio across 5500 associates in over 25 countries. Responsibilities include leading a transformational technology strategy that emphasizes secure systems, fostering a diverse workplace culture, enhancing customer results through strategic technology initiatives, and establishing an AI governance framework. Prior to Videojet Technologies, Jim Gross held multiple leadership roles at AAR from 1996 to 2020, culminating as Chief Information Officer. Achievements at AAR include implementing application performance monitoring technology, managing a successful ERP implementation, directing cloud migration, and ensuring compliance with critical regulations. Educational qualifications include a Master of Science in Business Information Technology and a Bachelor of Arts in Business Administration, both from DePaul University.