Amanda Westbrook

Global Technology Service Delivery Lead at Holland America Line

Amanda Westbrook has a diverse work experience spanning different industries. Amanda started their career as an Assistant Store Manager at Gymboree, where they focused on achieving sales goals and managing the store operations. Amanda then transitioned to the role of Assistant Processing Manager at American Residential Warranty, where they coordinated payment processing, managed invoices, and supervised staff.

Afterwards, Amanda worked at Washington State University as the Director of Communications and Compliance, where they designed and maintained the university's website and social media channels. Amanda also organized campus-wide events and surveys to enhance student engagement and satisfaction.

Amanda then joined Holland America Line as an Executive Assistant, providing administrative support to the IT C-Suite Executives. Amanda handled executive communications, vendor relations, and accounting reconciliation. Later, they took on the role of Service Delivery Lead, where they effectively communicated technology initiatives and implemented internal communication strategies. Amanda also provided comprehensive M365 training to the organization.

In their most recent role, Amanda held a one-year term position at Washington State University as the Director of Communications and Compliance. Amanda focused on promoting student engagement and cross-cultural communication through various initiatives and surveys.

Overall, Amanda Westbrook has a breadth of experience in operations management, communications, and executive support roles.

Amanda Westbrook completed their Associate of Arts degree in Writing, General at Green River College from 2017 to 2020. Amanda then pursued a Bachelor's degree in Anthropology at Washington State University from 2020 to 2023. Amanda has also obtained several certifications, including Change Management Foundations and Multinational Communication in the Workplace from LinkedIn in 2023. Amanda has additional certifications in various areas such as marketing, communication, and design, obtained from LinkedIn and TechSmith in 2022.

Links

Previous companies

Gymboree logo

Timeline

  • Global Technology Service Delivery Lead

    September, 2023 - present

  • IT Governance (communications & M365 Team Enablement/automation)

    January, 2022

  • Executive Assistant

    October, 2017

  • Legal Records Management Clerk

    June, 2016