Sierra Gallagher

Sierra Gallagher is an accomplished professional with extensive experience in training and marketing within the hospitality and digital marketing sectors. Currently serving as Manager of the Enrichment Team at Holland America Line since July 2022, Sierra oversees a nationwide team of corporate trainers and enhances internal training systems for contact centers, focusing on improving consumer and employee experiences through innovative technologies. Previously, as Onboarding Manager at Scorpion, effective onboarding processes were developed for clients utilizing digital marketing strategies. Sierra's background includes roles at Princess Cruises, where integrated marketing plans and internal communications were spearheaded, along with a strong foundation in media production. Sierra holds a certification in Digital Marketing from the Digital Marketing Institute.