Karamia Gonzalez

KaraMia Gonzalez is an experienced professional in client services and staff development, currently serving as a Client Services Associate at HFA since January 2023. Previously, KaraMia spent over a decade at First Financial Federal Credit Union, progressing through various roles including Staff Development & Support Manager, where responsibilities included recommending promotions and resolving escalated complaints. Additional roles at First Financial encompassed supervising and training call center representatives, handling card management, and processing transactions. Early career experiences included dietary responsibilities at Five Star Senior Living and environmental services at Care One at Jackson. Education includes a high school diploma from Jackson Memorial High School and ongoing studies at Brookdale Community College.