Jonathan Briggs

Customer Success Executive at Holon Solutions

Jonathan Briggs has a diverse work experience spanning various industries. Jonathan is currently working as a Customer Success Executive at Holon Solutions since June 2022. Prior to this, they served as the Vice President of Membership at Brecksville PSO starting from December 2021. As a Customer Success Director at Innovaccer from April 2021 to June 2022, they showcased their expertise. Before that, they held the position of Principal, Strategy at The MetroHealth System from May 2020 to April 2021. Jonathan also worked as a Senior Client Manager at Optum from July 2018 to May 2020. Jonathan gained valuable experience as an Enterprise Strategic Client Director at IBM Watson Health from February 2016 to July 2018. At UnitedHealthcare, they served as a Practice Performance Manager from June 2014 to February 2016 and as a Network Account Manager from November 2011 to June 2014. Jonathan began their career as a Network Contracting Representative at Medical Mutual of Ohio from January 2009 to October 2011. In 2008, they briefly worked as a Sales Representative/Area Manager for Medical Equipment at Lincare Holdings, Inc. Jonathan has extensive experience in customer success, membership management, strategy, and client management.

Jonathan Briggs holds a Bachelor of Science degree in Psychology from John Carroll University. Additionally, they have obtained several certifications from IBM, including IBM Blockchain Consulting in February 2018, Global Sales School in September 2016, IBM Selling Profession Certification - Level I Experienced in April 2016, and Watson Health Ambassador in October 2017. Lastly, they have also completed the IBM Blockchain Essentials certification, although the month and year of completion are not provided.

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  • Customer Success Executive

    June, 2022 - present

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